A lifestyle and loyalty rewards programme designed for members to collect and redeem rewards and enjoy various product discounts at any CARiNG Pharmacy store and CARiNG eStore.
No membership fee or any charges imposed to register as a Regular Member. It is a free lifetime membership and does not expire.
CARiNG Pharmacy reserves the right to, at any time, vary or terminate or withdraw a Regular members’ account from use without prior notification to members and without being liable in any way to members. CARiNG Pharmacy may, at its sole discretion, remove any members from the Regular Membership at any time.
The membership is open to individuals who are 18 years of age and above. Residents and non-residents of Malaysia (who must carry a mobile telephone number from Malaysia +60, Singapore +65, Indonesia +62 and Brunei +673 without fail to receive and access eligible rewards and communications) may apply for membership.
All mobile numbers registered must be verified by providing the one-time password (OTP) sent via SMS to the registered mobile number to complete your account activation.
A valid mobile number is required as a member ID and for account maintenance purposes. Every mobile number will be treated as a single ID and can be only registered ONCE.
A Member needs to take own risk and responsibilities if he/she uses a third-party mobile number for member registration. CARiNG Pharmacy reserves the right to suspend the provision of services, terminate the Membership or correct any errors, mistakes, omission or inaccuracies.
If a Member loses his/her physical Regular Card, Member may download the CARiNG Pharmacy Mobile App for the membership reactivation and replacement.
You may update your details via:
Mobile number, email and date of birth can only be updated by seeking the assistance of personnel at any CARiNG Pharmacy store.
Login PIN (personal identification number) is the PIN used to login to your membership account on CARiNG Mobile App.
An OTP (one-time password) verification code will be sent via SMS to the registered mobile number to complete your account activation.
Redemption PIN is the PIN required to redeem your points, vouchers, or coupon, where relevant. Your Redemption PIN and Login PIN will be the same upon registration unless otherwise changed by you.
Login to the CARiNG Mobile App>key in your registered mobile number>select ‘Proceed’>select ‘Forgot PIN’>a new PIN will be sent to your registered mobile number via SMS>key in the new PIN>select ‘Verify’ to complete the login process.
Login to the CARiNG Mobile App>select the ‘Member’ icon at the bottom>select ‘Change PIN’>change your Login PIN or Redemption PIN>select ‘Confirm’
Present your CARiNG membership before purchase to collect your eligible points. You will earn 1 point with every RM1 spent at any CARiNG Pharmacy store.
Points awarded will be based on the total bill amount settled in a single receipt.
Points collected after every purchase will be automatically reflected within 24 hours in your member account.
All points collected will be valid for 12 months upon collection.
You may check your points expiry on the CARiNG mobile app. Login to CARiNG Mobile App>select the ‘Member’ icon at the bottom>select ‘My Point’>you may view your current active points and expiring points for the current month and upcoming 3 months.
You login to your CARiNG Mobile App to check or visit any CARiNG Pharmacy store for more inquiry.
Every 150 points can be redeemed for RM1 off your total bill at any CARiNG Pharmacy store. Points can be redeemed directly upon payment at the cashier.
No, all points redeemed are non-returnable and non-refundable.
No, points are not transferable.
Regular Membership must be presented to the cashier of the CARiNG Pharmacy store or participating Merchants’ store BEFORE each purchase to record the amount spent and awarding of any eligible rewards. Regular Membership PRESENTED AFTER THE TRANSACTION WILL NOT BE ACCEPTED FOR POINT ACCUMULATION.
Yes, you may start accumulating points immediately after activating your membership by verifying your registered mobile number.
Provide your date of birth in your registered account in order to enjoy 3X points with every RM1 spent with any purchase storewide during your whole birthday month and (1) one RM10 birthday coupon (with min spend RM50) valid for your whole birthday month as well.
NO birthday reward will be awarded if your date of birth is not provided. Refer to #7 under the Membership Account section on how to update your account details.
Yes, you may request to terminate your membership at any time. Simply raise this request to any CARiNG Pharmacy store.
Accounts that have been terminated CANNOT be re-activated again.
Visit or contact any CARiNG Pharmacy store for assistance.
Visit or contact any CARiNG Pharmacy store for assistance.
