1. Free International Delivery service is available for:
   -Singapore and Indonesia
   -CARiNG Regular members and non-members.
   -Minimum purchase of RM800 in a single receipt.
   -Free delivery charges for the first 1kg of total weight of items.
2. Shipping Fee will be charged according to remaining actual or volumetric weight (whichever is higher) and once total weight exceeds 1kg.
3. Customer’s goods will be delivered using CARiNG appointed delivery company.
4. Full payment must be made into outlet’s bank-in account.
5. Customer must provide the payment advice to the outlet for verification.
6. Only good(s) available at the time of purchase will be charged and delivered.
7. Once order and payment is made, customer is not allowed to change the delivery address.
8. Once the good(s) are ready to be delivered, customer will receive a WhatsApp / SMS notification on the order delivery details.
9. Customer must be available to receive the good(s) at the address provided.
10. If the customer is not personally available to accept the delivery, a representative may accept the good(s) on behalf of the customer, provided the said representative is appointed by the customer and is capable of receiving the delivery.
11. Home Delivery service is only available at selected CARiNG outlets.
12. Customer has to bear the risk in the event of confiscation, tax charges, missing parcel or delayed shipment, etc. 
13. Customer has to bear the shipping fees in the event of reverse logistics for exchange purposes.
14. Delivery lead time is subject to custom’s clearances. 
15. CARiNG shall not take further responsibilities once the goods are collected from our premises by courier company, including loss, damages, and taxes incurred by customs.
16. The appointed courier company is only liable for direct loss/damage of parcel up to certain amount.  
17. Terms and conditions may be revised from time to time without prior notice. 

1. Full payment must be made via instant transfer / bank-in into outlet’s bank account prior to delivery. Customer to remark account holder’s name/mobile number as reference.
2. Customer must provide the bank-in slip to the outlet for verification. Please allow 3 working days for verification of payment being received.
3. Only good(s) available at the time of purchase and delivery charges will be charged and delivered.
4. The price of good(s) sold will follow the outlet’s price at the time of purchase.
5. Once order and payment is made, customer is not allowed to change the delivery address.
6. All transactions must be conducted in accordance with prevailing governing law.

We observe the policy of goods sold are not returnable.

We shall only use your data to provide and improve our services.

Types of Data Collected

While using our services, we may ask you to provide us with personal information that can be used to contact or identify you, such as:

• Email address
• First name and last name
• Phone number
• Full address & postal code

Use of Data

CARiNG Pharmacy uses the collected data for the following purposes:

• To provide and maintain our services
• To provide customer care and support
• To provide analysis so that we can improve our services
• To monitor the usage of our services

Disclosure of Data

CARiNG Pharmacy may disclose your Personal Data in good faith that such action is necessary:

• To comply with legal obligation
• To protect and defend the rights or property of CARiNG Pharmacy
• To prevent or investigate possible wrong-doing in connection with our services
• To protect the safety of users of our services or the public

Service Providers

We may employ third party companies or individuals to facilitate our services, to provide the services on our behalf, and to assist us in analysing how our services are used.